Rivalea Case Study

Rivalea

How Toustone helped a leading agri-food company recognise the ‘why’, not just the ‘what’ of its business performance.

Rivalea

Learn how Toustone’s Agi DI Solution enabled GMP to improve their productivity through the utilisation of data.

Rivalea

About Riverlea

Rivalea is a leading Australian agri-food business that processes and distributes around 17% of the country’s premium pork products. The company also supplies a range of animal nutrition products for livestock producers.

www.rivalea.com.au

Toustone Dashboard
GMP

The Challenge

Rivalea is one of Australia’s leading agri-food businesses, located in Corowa, on the New South Wales bank of the Murray River. The company’s unique, highly-integrated production, processing and distribution system enables it to offer a range of premium pork products to major retailers, wholesalers, food service companies, and export customers; along with a range of animal nutrition products for livestock producers.

Several years ago, Rivalea decided to implement a company-wide enterprise resource planning (ERP) system. While the chosen solution delivered reporting functionality, General Manager for Sales and Marketing, Mark McKenzie, found the group needed a better and faster understanding of business performance.

He wanted to see business analytics as well as reporting, so the company decided to investigate business intelligence (BI) platforms. After reviewing a few options, Rivalea opted to go with the Toustone Cloud BI solution.

“We knew we didn’t have the inhouse resource within the group,” said McKenzie, “so we needed some guidance and we felt we couldn’t go wrong with Toustone. It helps that they are local, as we know we can rely on their ongoing support”.

Meat Industry
GMP

The Challenge

Rivalea is one of Australia’s leading agri-food businesses, located in Corowa, on the New South Wales bank of the Murray River. The company’s unique, highly-integrated production, processing and distribution system enables it to offer a range of premium pork products to major retailers, wholesalers, food service companies, and export customers; along with a range of animal nutrition products for livestock producers.

Several years ago, Rivalea decided to implement a company-wide enterprise resource planning (ERP) system. While the chosen solution delivered reporting functionality, General Manager for Sales and Marketing, Mark McKenzie, found the group needed a better and faster understanding of business performance.

He wanted to see business analytics as well as reporting, so the company decided to investigate business intelligence (BI) platforms. After reviewing a few options, Rivalea opted to go with the Toustone Cloud BI solution.

“We knew we didn’t have the inhouse resource within the group,” said McKenzie, “so we needed some guidance and we felt we couldn’t go wrong with Toustone. It helps that they are local, as we know we can rely on their ongoing support”.

GMP

The Solution

The pork production and processing game is complex and there are various ways to measure profitability and performance, which can be based on farms, carcasses or various low and high-value cuts. Because of seasonality, the business relies heavily on forecasting and measures performance against projections.

Rivalea utilises Yellowfin’s reporting capability to monitor sales through key product and customer channels, enabling the sales team to spot sales issues and take corrective action before targets are missed. That report information is also used to identify the activities of high-value customers and ensure they are closely managed to optimise the relationship, and equally to identify lost or slipping customers so they can be targeted. While accurate and easy-to-digest reporting is useful, it’s only part of the picture as far as McKenzie is concerned.

For him, the focus is on accountability – at both a functional and individual level. If sales data doesn’t match forecasts, the business and those responsible need to know quickly if it relates to a sales issue or a production issue, so that actions can be implemented.

The Toustone Cloud BI solution delivers a degree of analysis that enables better business decisions because it means McKenzie and his team can take corrective action as soon as a problem is identified. Its intuitive and easy-to-use interface also means that any person inside the organisation can drill down into reports and data to answer any queries that may arise.

Many of the team have cross-functional responsibilities, so having access to real-time accurate data, presented in an easy- to-digest visual format allows them to better understand the business on a day-to-day basis. That accountability extends across sales and expenditure, with key sales and marketing personnel having access to timely expense reporting versus budget, specific to their cost centre, ensuring the process is properly managed and that available budget is being utilised.

GMP
GMP

The automated email broadcasting function delivers daily sales data reports directly to sales reps, account managers, and senior staff, even via their mobile phones. This means that they can take corrective action immediately if issues are identified. The system facilitates better customer relations, as Rivalea uses Yellowfin in conjunction with the ERP to report quality issues such as monitoring the fat depth and weight profile of products sold to key customers. Quickly accessing this information helps ensure compliance to the defined threshold and allows measurement of trends over time.

McKenzie sees the implementation as an ongoing project and will continue to ‘turn on’ additional functionality as required, to gain further insights into business performance. Planned future applications include identifying where products are being sold as a lower-value offering but are within tolerance of a more premium offering — such as certified products being sold as standard — enabling any loss of premium revenue to be quickly identified and rectification carried out. The Toustone solution delivers enterprise-level standards of security, performance, and reliability. It not only puts accurate information into the hands of those who need it but also provides Rivalea with the business intelligence to recognise the ‘why,’ not just the ‘what’ of its performance.

GMP

The Solution

The pork production and processing game is complex and there are various ways to measure profitability and performance, which can be based on farms, carcasses or various low and high-value cuts. Because of seasonality, the business relies heavily on forecasting and measures performance against projections.

Rivalea utilises Yellowfin’s reporting capability to monitor sales through key product and customer channels, enabling the sales team to spot sales issues and take corrective action before targets are missed. That report information is also used to identify the activities of high-value customers and ensure they are closely managed to optimise the relationship, and equally to identify lost or slipping customers so they can be targeted. While accurate and easy-to-digest reporting is useful, it’s only part of the picture as far as McKenzie is concerned.
For him, the focus is on accountability – at both a functional and individual level. If sales data doesn’t match forecasts, the business and those responsible need to know quickly if it relates to a sales issue or a production issue, so that actions can be implemented.

The Toustone Cloud BI solution delivers a degree of analysis that enables better business decisions because it means McKenzie and his team can take corrective action as soon as a problem is identified. Its intuitive and easy-to-use interface also means that any person inside the organisation can drill down into reports and data to answer any queries that may arise.

Many of the team have cross-functional responsibilities, so having access to real-time accurate data, presented in an easy- to-digest visual format allows them to better understand the business on a day-to-day basis. That accountability extends across sales and expenditure, with key sales and marketing personnel having access to timely expense reporting versus budget, specific to their cost centre, ensuring the process is properly managed and that available budget is being utilised.

GMP

The automated email broadcasting function delivers daily sales data reports directly to sales reps, account managers, and senior staff, even via their mobile phones. This means that they can take corrective action immediately if issues are identified. The system facilitates better customer relations, as Rivalea uses Yellowfin in conjunction with the ERP to report quality issues such as monitoring the fat depth and weight profile of products sold to key customers. Quickly accessing this information helps ensure compliance to the defined threshold and allows measurement of trends over time.

McKenzie sees the implementation as an ongoing project and will continue to ‘turn on’ additional functionality as required, to gain further insights into business performance. Planned future applications include identifying where products are being sold as a lower-value offering but are within tolerance of a more premium offering — such as certified products being sold as standard — enabling any loss of premium revenue to be quickly identified and rectification carried out. The Toustone solution delivers enterprise-level standards of security, performance, and reliability. It not only puts accurate information into the hands of those who need it but also provides Rivalea with the business intelligence to recognise the ‘why,’ not just the ‘what’ of its performance.

Key business outcomes

  • Fully automated daily sales reporting broadcasts
  • Sales team accurate see sales performance data against targets
  • Easy identification of high-value customers and slipping/lost clients
  • Streamlined the budget spending monitoring and analysis process
  • Ensured available budget is utilised
  • Quality compliance through fat-depth and weight-profile analysis
GMP
Mark McKenzie

Testimonial

For us, it’s not about reporting – plenty of solutions offer reporting. What we needed was a solid analysis tool that gave our sales and marketing people absolute ownership and accountability. It’s about growth, forecasting and performance against budget. The analysis capability lets us get in and find out the ‘why’, so we can work out the ‘what’s next’.

Mark McKenzie, General Manager Sales & Marketing at Rivalea

GMP

Key business outcomes

  • Fully automated daily sales reporting broadcasts
  • Sales team accurate see sales performance data against targets
  • Easy identification of high-value customers and slipping/lost clients
  • Streamlined the budget spending monitoring and analysis process
  • Ensured available budget is utilised
  • Quality compliance through fat-depth and weight-profile analysis
Transport Operation

Testimonial

For us, it’s not about reporting – plenty of solutions offer reporting. What we needed was a solid analysis tool that gave our sales and marketing people absolute ownership and accountability. It’s about growth, forecasting and performance against budget. The analysis capability lets us get in and find out the ‘why’, so we can work out the ‘what’s next’.

Mark McKenzie, General Manager Sales & Marketing at Rivalea

Learn More

Kirinari Case Study

KIRINARI

Learn how Toustone Health DI solution helps Kirinari perform at an optimal level.

KIRINARI

Learn how Toustone Health DI solution helps Kirinari perform at an optimal level.

GMP

About Kirinari

Kirinari is a disability service provider located in Albury, NSW. Supplying a range of NDIS based services in disability, aged care, transport, and careers, Kirinari has a mission to enrich their customers’ lives through individualised solutions.

www.kirinari.com.au

Transport Operation

Removing the barriers to effective action

“Toustone have been able to provide far more accurate detail than any other service we have worked with previously. We have gone from absolutely nothing and bad excel reporting to actual live data feeds inside a year… it’s amazing.”

Performance Manager, Train Operations

Transport Operation

Removing the barriers to effective action

“We have many systems capturing data which can be overwhelming and hard to manage, but since working with Toustone they have positively influenced our labour cost and productivity

Will Barton, CEO at Gundagai Meat Processors

GMP

The Challenge

Prior to the NDIS, service providers operated under so-called “block funding” or grants – they knew exactly how much funding was granted to them to deliver specific services to a limited number of people over a defined period of time, and simply acquitted expenditure back to the government. Now, the NDIS empowers the individual needing assistance to make choices and control who they spend their money with. Participants may use a number of different providers or purchase various services from the same businesses. This means there are huge amounts of data to be tracked in order to manage each case and make the best decisions for clients as well as for businesses.

More Specifically to Kirinari, they struggled to adjust to the NDIS, where real-time data is essential when understanding their organisation’s cash flow, which is tailored to each individual’s NDIS plan. They needed to know exactly how many participants they have compared to how much they were spending in payroll and service delivery. With all this information to be readily available to all senior managers and rostering managers to create clarity and consistency every day.

GMP

The Challenge

Prior to the NDIS, service providers operated under so-called “block funding” or grants – they knew exactly how much funding was granted to them to deliver specific services to a limited number of people over a defined period of time, and simply acquitted expenditure back to the government. Now, the NDIS empowers the individual needing assistance to make choices and control who they spend their money with. Participants may use a number of different providers or purchase various services from the same businesses. This means there are huge amounts of data to be tracked in order to manage each case and make the best decisions for clients as well as for businesses.

More Specifically to Kirinari, they struggled to adjust to the NDIS, where real-time data is essential when understanding their organisation’s cash flow, which is tailored to each individual’s NDIS plan. They needed to know exactly how many participants they have compared to how much they were spending in payroll and service delivery. With all this information to be readily available to all senior managers and rostering managers to create clarity and consistency every day.

The Solution

Toustone Health Decision Intelligence (DI) solution simplifies the data reporting process. The tools Health DI provide can bring an end to gathering information from multiple files – all data is collated on a single screen dashboard, simplifying systems across the board. Harnessing this data efficiently allows for swift decision-making based on current real-time information, benefiting both the service provider and the individual NDIS participant.

Health DI reporting empowers us to make informed decisions without wasting time gathering data. It allows us to take a look at the way we do things from a greater perspective. It opens the door to improve operations, provide a better experience for customers, and look ahead to the future with confidence.

This solution allowed Kirinari to make these quick decisions and drill down into their data, allowing them to see how and why they were overspending or underspending more specifically. Aligning with the NDIS reporting needs, this Health DI solution allowed Kirinari to perform at an optimal level for all of their participants, to create a better outcome through better data.

GMP
GMP

The Solution

Toustone Health Decision Intelligence (DI) solution simplifies the data reporting process. The tools Health DI provide can bring an end to gathering information from multiple files – all data is collated on a single screen dashboard, simplifying systems across the board. Harnessing this data efficiently allows for swift decision-making based on current real-time information, benefiting both the service provider and the individual NDIS participant.

Health DI reporting empowers us to make informed decisions without wasting time gathering data. It allows us to take a look at the way we do things from a greater perspective. It opens the door to improve operations, provide a better experience for customers, and look ahead to the future with confidence.

This solution allowed Kirinari to make these quick decisions and drill down into their data, allowing them to see how and why they were overspending or underspending more specifically. Aligning with the NDIS reporting needs, this Health DI solution allowed Kirinari to perform at an optimal level for all of their participants, to create a better outcome through better data.

GMP

Key business outcomes

  • All data is collated on a single screen dashboard
  • Swift decision-making based on current real-time information
  • Data discovery enabled quicker identification of rostering errors.
  • Kirinari can now perform at an optimal level through better data
  • Aligned with the NDIS reporting needs
GMP

Key business outcomes

  • All data is collated on a single screen dashboard
  • Swift decision-making based on current real-time information
  • Data discovery enabled quicker identification of rostering errors.
  • Kirinari can now perform at an optimal level through better data
  • Aligned with the NDIS reporting needs
Transport Operation

Testimonial

“Kirinari was struggling with adjusting to the NDIS, where the requirements for evidence and real time data is essential, where we need to know how much we are spending at any given point in time and that’s got to be entirely based on an individuals NDIS plan. Toustone coming along was just incredibly fortunate timing for us, it was like a marriage made in heaven. They have exactly what we are looking for and were able to work with us and figure this out.”

Diane Lynch, CEO at Kirinari

Transport Operation

Testimonial

“Kirinari was struggling with adjusting to the NDIS, where the requirements for evidence and real time data is essential, where we need to know how much we are spending at any given point in time and that’s got to be entirely based on an individuals NDIS plan. Toustone coming along was just incredibly fortunate timing for us, it was like a marriage made in heaven. They have exactly what we are looking for and were able to work with us and figure this out.”

Diane Lynch, CEO at Kirinari

Learn More

Plexure Case Study

Plexure

Learn how Plexure delivered a better analytical performance for its customers through partnering up with
Toustone and Yellowfin!

Plexure

Learn how Plexure delivered a better analytical performance for its customers through partnering up with
Toustone and Yellowfin!

GMP

About Plexure

Plexure is a leading global mobile engagement solutions provider that helps create more meaningful relationships between brands and consumers by harnessing the power of data to deliver personalized customer engagement. Plexure works with brands in the Quick Service Restaurant (QSR) and grocery sectors to create stickier and more profitable relationships.

In 2020, Plexure formed a partnership with Yellowfin and Toustone to improve its dashboarding, data visualization and hosting capabilities so it could deliver better analytical performance for its customers and empower them to make smarter marketing decisions, faster. To date, there are over 224 million end-users of the Plexure platform in over 60 countries.

www.plexure.com

Plexure Dashboard

The Challenge

Plexure’s customers needed the right analytical solution that could help them measure, integrate and refine their marketing activities, in order to keep their consumers highly engaged and continue to drive positive business results. They do this via Plexure Analytics, Plexure’s customer-built reporting solution which provides consumer behavior data presented as raw data feeds and curated insights. However, it found the limits of Plexure Analytics had been reached.

The limitations of their existing solution necessitated a search for a new business intelligence (BI) tool that would allow them to further enable their clients’ marketing teams to be more data-driven with their campaigns and allow the use of data visualization to gain a deeper understanding into business performance and make smarter marketing decisions, faster.

Will Hunt - Plexure

What benefit has this solution added to your service?

Now we have this solid foundation it has opened up lots of interesting opportunities to grow the value we add. We’ve quickly
delivered custom reporting outputs for our enterprise customers to play a bigger role in the executive level stories they want to tell.

Will Hunt, Product Manager at Plexure

Transport Operation

What benefit has this solution added to your service?

Now we have this solid foundation it has opened up lots of interesting opportunities to grow the value we add. We’ve quickly
delivered custom reporting outputs for our enterprise customers to play a bigger role in the executive level stories they want to tell.

Will Hunt, Product Manager at Plexure

Plexure Dashboard

The Challenge

Plexure’s customers needed the right analytical solution that could help them measure, integrate and refine their marketing activities, in order to keep their consumers highly engaged and continue to drive positive business results. They do this via Plexure Analytics, Plexure’s customer-built reporting solution which provides consumer behavior data presented as raw data feeds and curated insights. However, it found the limits of Plexure Analytics had been reached.

The limitations of their existing solution necessitated a search for a new business intelligence (BI) tool that would allow them to further enable their clients’ marketing teams to be more data-driven with their campaigns and allow the use of data visualization to gain a deeper understanding into business performance and make smarter marketing decisions, faster.

The Solution

Plexure chose to engage Yellowfin as their solution provider, with Toustone as delivery and hosting partner. Both were selected due to their joint ability to deliver value fast, the scalability of their respective platforms and the completeness of their data vision.

Using a collaborative approach, the joint team were able to quickly deliver a range of new perspectives on Plexure’s data, from consumer acquisition to sales outcomes and ongoing loyalty, to help clients understand their audience and pinpoint opportunities for improvement.
Yellowfin was easily integrated into the Plexure application, shared and exported outside the platform, and fully white-labelled within Plexure’s product suite to ensure a seamless customer experience that aligned with Plexure’s existing brand and user experience.

Toustone was then engaged to host the Yellowfin solution via Amazon Web Services (AWS), ensuring the delivery of flexibility, scalability and security Plexure required. Toustone helped co-design and develop visualizations, provided data strategy advice and solved previous obstacles around finding a multi-tenant, cost-effective cloud-based solution with high data velocity for Plexure’s millions of consumers.
“Toustone’s co-development and design has allowed Plexure to significantly shorten the time to market,” said Will Hunt, Product Manager at Plexure. “This enabled the rapid build and delivery of new visualizations, which allows Plexure to meet the demands of our enterprise customers.”

GMP
GMP

The Solution

Plexure chose to engage Yellowfin as their solution provider, with Toustone as delivery and hosting partner. Both were selected due to their joint ability to deliver value fast, the scalability of their respective platforms and the completeness of their data vision.

Using a collaborative approach, the joint team were able to quickly deliver a range of new perspectives on Plexure’s data, from consumer acquisition to sales outcomes and ongoing loyalty, to help clients understand their audience and pinpoint opportunities for improvement.
Yellowfin was easily integrated into the Plexure application, shared and exported outside the platform, and fully white-labelled within Plexure’s product suite to ensure a seamless customer experience that aligned with Plexure’s existing brand and user experience.

Toustone was then engaged to host the Yellowfin solution via Amazon Web Services (AWS), ensuring the delivery of flexibility, scalability and security Plexure required. Toustone helped co-design and develop visualizations, provided data strategy advice and solved previous obstacles around finding a multi-tenant, cost-effective cloud-based solution with high data velocity for Plexure’s millions of consumers.
“Toustone’s co-development and design has allowed Plexure to significantly shorten the time to market,” said Will Hunt, Product Manager at Plexure. “This enabled the rapid build and delivery of new visualizations, which allows Plexure to meet the demands of our enterprise customers.”

Plexure Dashboard

Benefits and future

Plexure now has a class-leading analytics platform used by customers in over 60 countries globally. Yellowfin provides a key point of difference for discussion with potential new clients, as it is easily extendable to meet the custom reporting requirements of global executives, with the potential to support and grow embedded analytics as the Plexure platform continues to evolve.

“The partnership between Yellowfin and Toustone has allowed Plexure to accelerate the delivery of our new analytics capability,” said Mark Bailey, Head of Partnerships at Plexure.

Because it is browser-based, Yellowfin enables Plexure’s clients to access all the analysis and visualizations they need from any location they choose to work from. It has additionally opened support for augmented analytics, both self-generated and to incorporate a growing range of enriched insights from Plexure’s in-house data science team.

In addition, with Toustone as a hosting partner, Plexure’s internal teams can now focus on improving their core product to provide more actionable insights for customers rather than the underlying infrastructure and technology. Toustone’s hosted and scalable platform matches Plexure’s growth, both in volume and global reach.

“As an organization whose success is based on data-driven decision making, the visualization capabilities Yellowfin provides are critical in assisting our customers to maximize the capability of our platform,” concludes Bailey.

Plexure Dashboard

Benefits and future

Plexure now has a class-leading analytics platform used by customers in over 60 countries globally. Yellowfin provides a key point of difference for discussion with potential new clients, as it is easily extendable to meet the custom reporting requirements of global executives, with the potential to support and grow embedded analytics as the Plexure platform continues to evolve.

“The partnership between Yellowfin and Toustone has allowed Plexure to accelerate the delivery of our new analytics capability,” said Mark Bailey, Head of Partnerships at Plexure.

Because it is browser-based, Yellowfin enables Plexure’s clients to access all the analysis and visualizations they need from any location they choose to work from. It has additionally opened support for augmented analytics, both self-generated and to incorporate a growing range of enriched insights from Plexure’s in-house data science team.

In addition, with Toustone as a hosting partner, Plexure’s internal teams can now focus on improving their core product to provide more actionable insights for customers rather than the underlying infrastructure and technology. Toustone’s hosted and scalable platform matches Plexure’s growth, both in volume and global reach.

“As an organization whose success is based on data-driven decision making, the visualization capabilities Yellowfin provides are critical in assisting our customers to maximize the capability of our platform,” concludes Bailey.

Key business outcomes

  • Plexure is a leading global mobile engagement solutions provider
  • A data foundation supports the need for quick and reliable insights
  • Improved user experience through real-time data visualisation
  • Hosting is flexible and scalable by growth in volume and reach
  • Plexure’s internal team can focus on improving their core products
GMP
GMP

Key business outcomes

  • Plexure is a leading global mobile engagement solutions provider
  • A data foundation supports the need for quick and reliable insights
  • Improved user experience through real-time data visualisation
  • Hosting is flexible and scalable by growth in volume and reach
  • Plexure’s internal team can focus on improving their core products
Will Hunt - Plexure

Testimonial

“Toustone have accelerated our ability to help our customers understand their data. Adding a hosted BI tool onto our data platform has let us focus on telling data stories, not the infrastructure that enables them. And we’ve pushed it hard, scaling to users in over 60 countries over a couple of months and pumping billions of events through our platform every month.”

Will Hunt, Product Manager at Plexure

Transport Operation

Testimonial

“Toustone have accelerated our ability to help our customers understand their data. Adding a hosted BI tool onto our data platform has let us focus on telling data stories, not the infrastructure that enables them. And we’ve pushed it hard, scaling to users in over 60 countries over a couple of months and pumping billions of events through our platform every month.”

Will Hunt, Product Manager at Plexure

Learn More

Gundagai Meat Processing Case Study

Gundagai Meat Processors

Learn how Toustone’s Agi DI Solution enabled GMP to improve their productivity through the utilisation of data.

Gundagai Meat Processors

Learn how Toustone’s Agi DI Solution enabled GMP to improve their productivity through the utilisation of data.

GMP

About GMP

Gundagai Meat Processors (GMP) is located in the prime lamb growing region of Gundagai in NSW. Over the past 45 years, their business has evolved from processing 5,000 lambs a year to processing one million per year. They attribute their success to their innovative methods, the trust they have built with long-term clients, and investment in employees. GMP is a significant contributor to the local Gundagai economy, employing approximately 250 staff, one of the largest employers in the region.

www.gmpgundagai.com.au

Transport Operation

What's the biggest challenge in the meat processing industry?

“The biggest challenge the industry is facing right now is how to make sure we are as efficient as we can be, for us, the big ethos is you can’t manage what you can’t measure”

Will Barton, CEO at GMP

Transport Operation

What's the biggest challenge in the meat processing industry?

“The biggest challenge the industry is facing right now is how to make sure we are as efficient as we can be, for us, the big ethos is you can’t manage what you can’t measure”

Will Barton, CEO at GMP

GMP

The Challenge

The meat processing industry faces a higher cost to operate than other global competitors due to labour and regulatory costs, which creates a greater focus on operational efficiency and managing costs closely to generate more profit. This lead GMP to implement an expansion project with a significant investment in automation and the internet of things to create a data-rich environment. Soon after this, GMP realised that the investment in infrastructure and technology alone wasn’t enough. At the same time, the Red Meat Advisory Council (RMAC) released their ‘Red Meat 2030’ strategic outline and shared vision for the Australian red meat and livestock industries. The paper highlighted how the industry intends to achieve a new level of success by 2030, which is to double the value of red meat sales.

This led to the creation of a new set of industry priorities to help achieve this goal:

  • Systems
  • Markets
  • Livestock
  • Environment
  • People
  • Consumers, Customers, and Communities

These new industry priorities highlighted the need for improved efficiencies and lower costs to generate higher productivity to achieve this new level of success.

Meat Industry
GMP

For GMP, they looked at the Key Performance Indicators (KPIs) that were critical to their efficiency and growth. The manual entering and collection of data from several different systems to assess KPIs was taking up time that would be better spent working on how to improve their KPIs. As mentioned earlier, the meat processing industry operates at a higher cost compared to other sectors. Absenteeism is a significant contributor and has a major effect on understanding the true cost of labour, making it difficult to forecast and minimise the impact on productivity.

Moreover, the industry drivers’ assessment was based on ‘gut feeling’ and subjective interpretation of the data, requiring further creation of reports to communicate these results. The time between collection, interpretation, reporting and decision-making meant any resulting action was taken well after an event occurred making it difficult to analyse and forecast quickly to minimise impact. Having the data available instantly with automatic visualisation of a KPI dashboard report has ensured the business is consistently operating on current, up-to-date information and improve efficiency in operations to achieve their own KPIs and the RMACs 2030 strategic vision.

GMP

The Challenge

The meat processing industry faces a higher cost to operate than other global competitors due to labour and regulatory costs, which creates a greater focus on operational efficiency and managing costs closely to generate more profit. This lead GMP to implement an expansion project with a significant investment in automation and the internet of things to create a data-rich environment. Soon after this, GMP realised that the investment in infrastructure and technology alone wasn’t enough. At the same time, the Red Meat Advisory Council (RMAC) released their ‘Red Meat 2030’ strategic outline and shared vision for the Australian red meat and livestock industries. The paper highlighted how the industry intends to achieve a new level of success by 2030, which is to double the value of red meat sales.

This led to the creation of a new set of industry priorities to help achieve this goal:

  • Systems
  • Markets
  • Livestock
  • Environment
  • People
  • Consumers, Customers, and Communities

These new industry priorities highlighted the need for improved efficiencies and lower costs to generate higher productivity to achieve this new level of success.

For GMP, they looked at the Key Performance Indicators (KPIs) that were critical to their efficiency and growth. The manual entering and collection of data from several different systems to assess KPIs was taking up time that would be better spent working on how to improve their KPIs. As mentioned earlier, the meat processing industry operates at a higher cost compared to other sectors. Absenteeism is a significant contributor and has a major effect on understanding the true cost of labour, making it difficult to forecast and minimise the impact on productivity.

Moreover, the industry drivers’ assessment was based on ‘gut feeling’ and subjective interpretation of the data, requiring further creation of reports to communicate these results. The time between collection, interpretation, reporting and decision-making meant any resulting action was taken well after an event occurred making it difficult to analyse and forecast quickly to minimise impact. Having the data available instantly with automatic visualisation of a KPI dashboard report has ensured the business is consistently operating on current, up-to-date information and improve efficiency in operations to achieve their own KPIs and the RMACs 2030 strategic vision.

The Solution

With an established clear vision and a new set of priorities, the meat processing industry is facing challenges to improve productivity. At the core of this challenge, data is key. Toustone’s Agri Decision Intelligence solution delivers automated dashboard reporting based on current data. For GMP the automation of this process improved staff efficiency as the time previously spent entering and collecting data can now be used to focus on analysis and decision-making.

This advancement in data insight allowed GMP to identify the conditions that lead to absenteeism and its associated costs. This allowed greater management of future absenteeism, which resulted in improved labour costs and a higher retention rate.

The simplicity of dashboard reporting for GMP presents an opportunity for data insights, while also providing the ability to drill down to lower levels of detail to see the data behind the results. This automation enabled GMP to quickly alter or fix problems before they encountered any major costs. This solution enabled GMP to access high-level data insight to utilise equipment better, improve operating costs, increase their cents per kilo in sales, and have an overall positive impact on productivity.

GMP
GMP

The Solution

With an established clear vision and a new set of priorities, the meat processing industry is facing challenges to improve productivity. At the core of this challenge, data is key. Toustone’s Agri Decision Intelligence solution delivers automated dashboard reporting based on current data. For GMP the automation of this process improved staff efficiency as the time previously spent entering and collecting data can now be used to focus on analysis and decision-making.

This advancement in data insight allowed GMP to identify the conditions that lead to absenteeism and its associated costs. This allowed greater management of future absenteeism, which resulted in improved labour costs and a higher retention rate.

The simplicity of dashboard reporting for GMP presents an opportunity for data insights, while also providing the ability to drill down to lower levels of detail to see the data behind the results. This automation enabled GMP to quickly alter or fix problems before they encountered any major costs. This solution enabled GMP to access high-level data insight to utilise equipment better, improve operating costs, increase their cents per kilo in sales, and have an overall positive impact on productivity.

GMP

Key business outcomes

  • Enhanced efficiencies and improved KPI performance
  • Enabled continuous production improvements
  • Refined procedures to maximise production
  • Better management of absenteeism
  • An overall reduction in labour costs
  • Decision-making based on accurate, up-to-date data!
Transport Operation

Testimonial

“We are a ‘data rich’ plant. We have many systems capturing data which can be overwhelming and hard to manage but since working with Toustone they have positively influenced our labour costs and productivity. During this process, Toustone has been great to work with and is always readily available. We look forward to working more with them to bring even more value to the business.”

Will Barton, CEO at GMP

Transport Operation

Toustone Client

“We are a ‘data rich’ plant. We have many systems capturing data which can be overwhelming and hard to manage but since working with Toustone they have positively influenced our labour costs and productivity. During this process, Toustone has been great to work with and is always readily available. We look forward to working more with them to bring even more value to the business.”

Will Barton, CEO at GMP

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