Skip to main content

Government Data Services


For nearly a decade, Toustone has been a trusted partner for government organisations across Australia, navigating their data and advanced analytics challenges. Our expertise is evident through the compelling government case studies we showcase on this page. We support government through the provision of two key services:

1. By embedding a Toustone data expert, or team of experts, into your government organisation on a needs basis. This is known as Professional Services.

2. Leveraging RetainTalent, our predictive people analytics to help you reduce staff turnover among public servants.

At our core, Toustone understands the intricacies of government data landscapes, and have the understanding, desire and adaptability to meet your unique needs, whether at a federal, state or local level. Moreover, we prioritise the security and confidentiality of community data. This commitment is exemplified by the stringent policies and standards Toustone adheres to, including:

  • GDPR Compliance
  • Adherence to ISO/EIC 27001 Information Security Management Systems
  • Toustone’s Comprehensive Security Policy.

Government supplier panels we are on

Toustone are approved suppliers and partners on the following Government panels across Australia:

  • Australian Government – BuyICT Digital marketplace: Toustone is approved to provide Data Science, Emerging Technologies, ICT Labour Hire, and ICT Systems Integration solutions.
  • New South Wales (NSW) – BuyNSW SCM0020: Prequalification Scheme: ICT Services. We are self-identified to provide IT Consultants; Cloud products and support; Infrastructure and network; and Managed and outsourced services
  • The Australian Capital Territory (ACT) – ACT Gov Suppliers Profile

Toustone’s supplier status is also underway for the following government panels:

  • Queensland (QLD) – ICTSS.13.03 Whole of Government ICT suppliers panel

With Toustone, Australian government entities can confidently harness the power of data analytics to make smarter, informed decisions for the community, while ensuring the safety and integrity of sensitive information.

Typical Government data challenges we solve

  • Poor data quality
  • Siloed and disjointed data
  • Limited analytical capabilities
  • Lack of skilled personnel
  • Staff retention
  • Outdated technology infrastructure.

Challenge: The lack of in-house data analytics capabilities and poor data quality

Over 94% of surveyed Australian public sector organisations have a well-defined data strategy, yet more than half (53%) admit that their strategy is not widely understood, hindering implementation.

of Australian companies are overwhelmed by the amount of data they manage.

are concerned their current infrastructure will be unable to scale to meet upcoming demands.

AUD in estimated costs due to poor quality

Toustone Solution 1:

Embed data experts into your government organisation on a needs basis

Our Skill Set

  • Data Integration
  • Data Modelling
  • Data Visualisation
  • Data Strategy
  • Development Support
  • Embedded Analytics

Benefits to Government Departments

  • Maximise your workforce flexibility.
  • Support your end-to-end data requirements (from Advisory, Project Management, Business Requirements, right through to Delivery).
  • Provide a cost-effective solution to labour shortages.
  • Address data skill gaps.
  • Guarantee customer IP continuity.
  • Complement your existing workforce.
  • Join the disjointed.

Toustone Solution 2:

Leverage data insights to retain valued public servants

Identify 87% of staff who are planning on leaving in the next 12 months with a 96% accuracy rate.

Government Case Studies

Empowering Healthcare Delivery:

Toustone's Data Consolidation and Reporting Solutions for a State Government Health Department

Australian hospital data services

Streamlining State Government Customer Services:

Transforming Data Challenges into Unified Insights with Toustone

Australian Customer Services - Data analytics support

North East Waste Recovery Resource Group:

Unlocking a new era of waste management efficiency & environmental stewardship through analytics

Learn more about Toustone

Who we are

Our Policies and Standards

Celebrating 10 Years of Toustone